Darna
Here's another classic.. hehehe
posted by Hazel Manzano @ 6:12 AM
6 comments
Callwork
Callwork is a comic strip that pays tribute to all Business Process Outsourcing workforce here in the Philippines
About Me
- Name: Hazel Manzano
- Location: Philippines
Email me at hazelmanzano@yahoo.com Read Callwork every Sunday in Manila Bulletin
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6 Comments:
hi! nice keep it up
I can only say one thing about the whole thing if I were his QA officer:
"AUTOFAIL!!!!"
haha! winner si darna... lol.
funny talaga ang calibration!
QA Feedback to TL:
- Agent should use more plausible alias so as to be more credible to the customer.
- To show more ownership, responsibility and accountability, he should have given the given alias of his supervisor
- It would help improve the agent's performance if you whack him in the head with a clipboard. It's more effective than a memo in making him improve upon his error
- Can you ask HR why and where the heck they got that agent
when i was still working in a call center, i actually have a teammate who uses the alias "darna" haha..i remember her na nmn..haha..
love your strips..
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