Policies
Translation:
Ops Manager: Ken! How come the agents don't know about the client visit? They're eating and sleeping on the floor! Workstations are a mess!!!
Jeff: uh... excuse me boss... we are just being ourselves... there is a saying "honesty is the best policy"... hehe...
Ken (thinking): is he mocking?
Ops Manager: Ack! Ken! Your agent! He spoke in tagalog!!! English only policy!
Labels: call center cartoons, call center comics, call center humour
posted by Hazel Manzano @ 5:46 AM
4 comments
-->
4 Comments:
i can only just imagine how strict call centers are with their "english only" policy... hmn.. :D
IMHO, the English Only Policy is very difficult to implement such a policy when those agents are used to even thinking in the vernacular. What's more even sup-level employees (TLs & QAs), visiting tech and HR personnel and even OMs are caught red-handed speaking in loud Filipino on the floor
I can't even count how many times I autofailed agents because they were heard to say something in Filipino in their call recordings
gerrycho - hehe they are NOT strict... only strict when needed
QA commissar - yup i've heard a lot of calls with filipino language, filipino songs etc. so funny!
silvertooth26 - ouch!!! tunog manok pala ang tagalog
Post a Comment
<< Home